🇵🇰 Cash on Delivery All Pakistan
✨ Premium Quality • Secure Packaging
📱 WhatsApp Support: 03070033984

Frequently Asked Questions

Find answers to common questions

Ordering

Placing an order is easy! Simply browse our products, add items to your cart, and proceed to checkout. Fill in your details, select Cash on Delivery as your payment method, and confirm your order. You'll receive an order confirmation via SMS.

Yes, you can modify or cancel your order within 2 hours of placing it. Please contact us immediately on WhatsApp at 03070033984 with your order ID. Once the order is processed for shipping, modifications may not be possible.

No! We offer Cash on Delivery (COD) across all of Pakistan. You only pay when your order is delivered to your doorstep. No advance payment is required.

Shipping & Delivery

Delivery times vary by location:

  • Karachi, Lahore, Islamabad, Rawalpindi: 2-3 working days
  • Major cities (Faisalabad, Multan, Peshawar, Hyderabad): 3-5 working days
  • Other cities: 5-7 working days

We offer FREE shipping on all orders over Rs. 5,000. For orders below Rs. 5,000, a flat shipping fee of Rs. 250 applies.

You can track your order by visiting our Track Order page and entering your Order ID and phone number. You'll also receive SMS updates at each stage of your order.

Returns & Exchanges

We offer a 7-day hassle-free return policy. If you're not satisfied with your purchase, you can return it within 7 days for a full refund or exchange. The product must be unused, in original packaging, with all tags intact.

To initiate a return, contact us on WhatsApp at 03070033984 with your order ID and reason for return. Our team will guide you through the process and arrange for pickup of the product.

Products

Absolutely! All our products are 100% authentic and come with official brand warranties. We source directly from authorized distributors and manufacturers.

Yes! Watches come with 1-year brand warranty, wallets with 6 months warranty, and perfumes are satisfaction guaranteed. Warranty details are mentioned on each product page.

"Coming Soon" products are items that will be available in our store shortly. You can click "Notify Me" on these products, and we'll send you an alert as soon as they're in stock.

Contact & Support

You can reach us through:

  • WhatsApp: 03070033984 (Fastest response)
  • Email: Scentsincents3@gmail.com
  • Phone: 03070033984 (Mon-Sat, 10am-8pm)
  • Contact Form

Yes, our office is located at: Office No. 01, Second Floor, Unique Shopping Center, Main Autobhan Road, Latifabad, Hyderabad. You're welcome to visit during business hours (Mon-Sat, 10am-8pm).

Still have questions?

We're here to help! Reach out to us directly.

Contact Us